Due to a scheduled maintenance update, the LMS will be unavailable from 6am Tuesday, March 11 through midnight Thursday, March 13, 2014.
We regret any inconvenience this outage may cause. If you have any questions regarding this outage, please contact Web Learning Consultant, Theresa Sommer.
A recent Microsoft Update released on Tuesday, 11 February, 2014, appears to be causing the LMS to crash or freeze while using Internet Explorer 11 (IE 11.) Security Update for Microsoft Windows KB2909921 is the update causing the issue.
However, uninstalling this update on Windows 7 or Windows 8.1 PC's seems to fix the problem.
After uninstalling KB2909921, users must also disable automatic updates to IE 11 until the issue is resolved by either Microsoft and/or Blackboard.
To uninstall KB2909921, follow the steps outlined http://lmssupport.rpi.edu/update.do?artcenterkey=126
Oracle is expected to release a client-side Java update (Java Update 7u51) on Tuesday, January 14, that will negatively impact three Blackboard tools:
The ability to upload multiple files
If you use any of the above mentioned, do not install this update or you will encounter issues. If you have already installed Java Update 7u51, you can roll back to a previous version.
If you don't use any of the above mentioned tools, installing this updated should not have a negative impact on your user experience.
If you have any questions regarding this announcement, please contact Theresa Sommer.